General FAQ

General FAQ


What is the leitzcloud?

The leitzcloud is a file management solution, also called "Software as a Service (SaaS)". This means that you can use the leitzcloud as a service for a fee for a certain period of time instead of buying a software license. With leitzcloud, you not only have storage space in the cloud, but also extensive administrative functions that simplify the sharing of data within your company. For more information, please visit leitzcloud.


How can I use the leitzcloud?

Wouldn't it be beneficial to always have access to the latest data? The leitzcloud ensures that all your data is updated as well as accessible on any device! Securing your data is of great importance and sharing your data should be done in a secure environment, so leitzcloud has a comprehensive administration interface so you can always track where your data is!


Where is my data located?

Your data is stored in ISO 27001 certified data centers in Germany. Your data is 256-bit AES encrypted, which means that your data is not even readable on the server itself. When you log in to your server, the data is decrypted with a specific key that is linked to your login credentials.


Why should I use leitzcloud?

leitzcloud makes sharing your files with other users and devices very easy. This increases productivity, professionalism as well as the security of your data because all your data, whether in the sync folder, in transition and on the server are Blowfish encrypted. This means that without your login credentials and passwords, no one can ever see your data unless you share it with someone.


What do I need to use the leitzcloud?

Files you want to either share, protect, or make accessible on other devices are all you need plus an internet connection and a web browser. After you create an account, go to the login page, download and install the leitzcloud app. Then you're all set!


How to update the leitzcloud?

Through the client portal you can add or remove users. Just select the leitzcloud product and update your account. For more detailed information read our Upgrade & Downgrade leitzcloud article.


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