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Knowledgebase Artikel: Technical F.A.Q

Technical F.A.Q

Technical F.A.Q


How much bandwidth comes with my account?

The data you send/receive is limited to 20 times the size of your storage in a month. That means you can upload or download 20 times your entire storage space in a month. That is much more than you should normally need for usage of your Leitz Cloud. If you use more we will try and contact you to see why this in happening. If it continues without a proper responds we will be forced to throttle the bandwidth usage.


Where is my data located?

Your data is stored in an ISO 27001/14001/9001 certified Datacenter located in Germany. Your data is blowfish encrypted which means that your data is not even readable on the server itself. Only when you connect with your credentials to the server your data will be decrypted with a specific key that is linked to your credentials.


Do I get software with Leitz Cloud?

The software is optional and can be downloaded when you login to your Leitz Cloud account. Once you downloaded the installation file you will be able to install the Leitz Cloud Sync Tool on either a Windows or Mac desktop or laptop. The client can also be installed on Android or iOS. More information on the specific System Requirements can be found here. More information on how to install the Leitz Cloud Sync Tool can be found here.


What is a Sync Tool?

The Sync Tool is a powerful app that creates a sync folder on your system. All the data in that folder will be automatically synced to the server. This folder is controlled by the Sync Tool and therefore has some special abilities. Because this folder gets Synced to the server whenever a file changes it is possible to view the revisions of all the files in the sync folder. Also it is possible to share the files directly from the Sync Folder as Leitz CLoud will send a (unique) link to the email recipients you add. That link will make it possible to download the file directly from the Leitz Cloud server.